Microsoft Dynamics 365
Interfaces

 Integrate ERP or third party software solutions into Microsoft Dynamics 365

Bridge leads over a river into a city while sun goes down

For many companies, the application landscape resembles an island landscape with many different software systems that are used in the company, but often do not exchange information. It is therefore difficult for these companies to digitize processes consistently.

So that companies can keep up with the advancing digitalization, awisto advises to network as many company applications and software systems as possible. This prevents system breaks and employees stay focused for longer. Interfaces are the bridges that connect island landscapes and thus ensure more efficiency in your company.

Thanks to our many years of experience with Microsoft CRM and Dynamics 365, we can offer you a wide range of possible interfaces. We use the following data integration platforms to build Microsoft Dynamics 365 interfaces:

  • KingswaySoft
  • Theobald software
  • Microsoft SSIS

With over 150 different connectors, these adapter solutions provide the basis for quick and easy connection of applications to existing Dynamics 365 systems. Thanks to our extensive experience and flexible configuration options, Microsoft Dynamics 365 interfaces can be implemented in days instead of weeks.

Interface Consulting

awisto will be happy to advise you on networking Microsoft Dynamics 365 with other existing software solutions. Our advice is tailored to your needs and can include the connection of the following systems

  • Archive systems
  • Business Intelligence (BI) solutions
  • Data warehouses (DWH)
  • Document management systems (DMS)
  • Enterprise content management systems such as ELO or SharePoint
  • ERP systems
  • Third party systems
  • Web portals and websites

We are, of course, happy to help you with any special issues or general advice. Please write us your individual needs directly to info@awisto.de

 

Our interface experience is your benefit

Over the years we have gained a lot of valuable experience and can proudly look back on numerous successful interface projects.
We have already successfully implemented the following interfaces for our customers:

  • Microsoft NAV & Dynamics 365
  • SAP R / 3 & Dynamics 365
  • SAP ECC & Dynamics 365
  • SAP S / 4 HANA & Dynamics 365
  • DANtouch & Dynamics 365
  • Sage & Dynamics 365
  • CSB ERP & Dynamics 365
  • Swing & Dynamics 365
  • DCW & Dynamics 365
  • Dynamics 365 according to DATEV
  • Integration of existing website portals to Dynamics 365

Customer experiences in sucessful integrations of software solutions into Microsoft Dynamics 365

DANtouch® interface

In the care sector, we were able to synchronize the software for the stationary and outpatient documentation software DANtouch® and Microsoft Dynamics 365 for Sales bidirectionally. This means that selected resident data is also available to CRM users in Dynamics 365.

The awisto solution for the nursing industry provides intelligent query management for users in nursing facilities. This enables queries from potential residents, relatives or doctors for nursing care places to be processed digitally faster and more easily. Starting with the registration of the prospective customer and the sending of advance information to the contract offer, all processes are completely digitized. When the resident moves in, all existing data is automatically transferred to the DANtouch care documentation system.

Added value for the customer

  • The time-consuming manual contract creation for every interested party in Word is no longer necessary.
  • Instead of paper-based management of requests, they can be efficiently managed digitally in Dynamics 365
  • Inquiries can be forwarded to other customer facilities at the touch of a button, and all the data that has already been recorded is available

 

Old ladies sitting in front of a nursing home

Screenshot of Microsoft PowerApps Portals on the Laptop, Smartphone and Tablet

Integration of a customer service portal

A customer service portal via PowerApps portals with Dynamics 365 for Sales was integrated for a customer in the electrical industry and mechanical engineering.

With this solution, the end customer is able to register and have devices purchased for repair directly via a smartphone. The cost estimate for repairs is also available for approval by the customer in the portal. Repair or maintenance can begin immediately after digital approval and can be documented in Dynamics 365.

Added value for the customer

  • A large proportion of inquiries for repairs are already transmitted digitally
  • The lead time for repairs has been significantly reduced
  • The previously paper-based repair process has been completely digitized and accelerated
  • Estimates can be created in seconds at the push of a button
  • Customer satisfaction in service has increased significantly

SAP ECC Schnittstelle

With the integration of Dynamics 365 with SAP ECC, selected customer data from the SAP ERP system is also available in Dynamics 365 and can be edited by the sales employee in the mobile app. Offers and orders can be recorded on site at the customer and transferred directly to the SAP system. Thanks to the integration of sales statistics, all sales-related sales evaluations for the ADM can be called up directly in the Dynamics 365 mobile app at the push of a button.

Added value for the customer

  • The time-consuming manual entry of paper-based order forms in the internal sales department is no longer necessary.
  • Orders can be processed and thus deliveredfaster.
  • Rework for sales representatives is significantly reduced.
Smart People on the Phone

Tobias Heck

Sales Manager

We will be happy to advise you and answer your open questions

Professional CRM systems
and individual industry solutions
for sustainable competitive advantages.

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Contact

awisto business solutions GmbH
Mittlerer Pfad 4
70499 Stuttgart
Tel.: +49 (711) 490 534-0
E-Mail: info@awisto.de