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Dynamics 365 CE solutions
Care and nursing industry 

The digital transformation allows more time for the real important things

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The care sector is complex. Very complex. That's natural, since it's human labor. A multitude of human needs, high fluctuation rates, state regulations and country-specific accommodation and contract types make nursing care and support a business challenge.

But don't worry - there is help: awisto has optimized Microsoft's Dynamics for care and support!

Create full control over your requests
A regulated inquiry management makes inquiries easily recordable, evaluable and controllable. The integrated quick entry allows the recording of rudimentary requests within seconds for further development at a later date.

Optimize your contact management
The contact database interacts with interested parties, relatives, residents and business partners. Improve your data quality, clean up duplicates, standardize entries and look back on systematic contact histories. Streamline your bureaucracy and create clear processes and structures.

Revolutionize the contract creation process
The awisto Office Integration makes the creation of a contract the push of a button. PDF documents are automatically filled with the entered contract information. Whether short-term care, long-term care or assisted living - simply store specific, individual documents for each type of accommodation and automatically create the contracts including attachments within seconds.

Keep an eye on your key figures
Whether occupancy rate, collections per request or requests per supervisor, allocator and agent - the awisto Dynamics dashboards enable you to keep track of the most important key figures at any time and to act quickly and effectively.

Another asset that you get exclusively from awisto is the interface to the maintenance software DANtouch®. Interested? Please inform yourself here or contact us directly at

Process solutions for the care and nursing industry

Customer data secure and mobile
Patient or customer data can be called up at any time - View visit reports online or while on the move to view current resident data and update it if necessary

Bed occupancy and resident history at a glance
Thanks to the possible integration of your maintenance software, you always have relevant data in view and under control

Record important data and map relevant Key Performance Indicators
Keep the overview and define role-based, complex key figures from your data in the CRM dashboards for top management, for the facility management, for the employees on site. Have an overview of what should move you

Power BI connection for even more overview
For larger companies with a large number of care facilities, we recommend the integration of Dynamics 365 and Power BI. Thanks to intelligent queries and real-time data transfer, you are always up to date and can make decisions that make a difference!

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Tobias Heck

Sales Manager

We will be happy to advise you and answer your open questions.

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Your Partner for Dynamics 365 CE (CRM), Power Platform, Mobile Apps, Industry Solutions, Cloud Migration, Add-Ons & Interfaces

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awisto business solutions GmbH
Mittlerer Pfad 4
70499 Stuttgart
Tel.: +49 (711) 490 534-0