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Microsoft Dynamics 365
Sales CRM Systems

Optimisation of sales through mobile data acquisition and digitalised sales processes

For awisto, the digitalization of sales means transforming companies so that the right information can be provided quickly and systematically with the right resources. This is usually detailed customer information for the sales force or information about commissioning, billing, shipping or complaints for the sales force. This combines a flow of information from lead generation through sales to completion and subsequent customer care. This process is also known as the customer journey.

The goal of the Microsoft Dynamics 365 Sales module is to enable companies to design, record and accompany the entire customer journey This includes integrated lead management, the possibility for standardized sales processes, definable templates and processes for sales opportunities and offers, and comprehensive product management. Ideally, the existing ERP system is connected via a bidirectional interface. Then, thanks to Dynamics 365 Sales, internal and field service processes flow seamlessly into one another.

Realize a digital, customer-oriented business model in your company. Dynamics 365 Sales enables a 360° view on your customers and their customer journey. Track tasks, activities, requests, offers and business relationships at a glance. Documents, such as offers can be created and sent directly from CRM. Documents can be systematically assigned directly to customers, contacts or sales opportunities.


Functions and features of Dynamics 365 Sales

The very heart of the Dynamics 365 Sales module are the many functions that make daily sales challenges easier:

  • Automation of complex processes through workflows
  • Creating a uniform customer data pool as basis for successful sales controlling
  • Cross-departmental, networked work through browser-based access to CRM
  • Contact and company management with widely customizable list views
  • Flexible, comprehensive security concept with individual security roles, sales regions, teams and business units
  • Integrated product management with options for ERP connections
  • Integrated document management system (DMS)
  • Intelligent lead qualifying and management
  • Integrated management of complex customer relationships (1:1 / 1:N / M:N)
  • Possible integration of Artificial Intelligence
  • Standardized recording of sales opportunities / inquiries etc.
  • Support of mobile devices (smartphone, tablet)
  • Visualization of data, status and activities on customizable dashboards

First impressions of your potential Dynamics 365 for Sales solution | Built your individual and specialised CRM system


Synergies and potentials for Dynamics 365 Sales

Microsoft Power BI | Cope with Big Data elegantly

You want to use your company data in the best possible way to make intelligent business decisions?

Knowledge is power. This is particularly true in corporate management within a heavily globalized and competitive environment. With Power BI, you visualize data intelligently in dashboards and balanced scorecards to provide professional decision-making foundations for management. Power BI integrates a variety of data sources, including Dynamics 365, of course. Use existing data in CRM in real time for deep insights into your sales process and sales success.

Do you have questions about the creation, integration and configuration of professional Power BI reports and evaluations? Our Power BI experts will be happy to advise you. Write us your request directly to


Microsoft Dynamics Sales Insights

You want to know what your customers excites?

The Artificial Intelligence analysis tool is based on insights into the interests of your customers through sentiment analyzes, AI measures recommendations and a radar of interest for your customers. Which news are on everyone's lips and are relevant to your sales opportunities? Dynamics 365 Sales Insights knows the answers.

That sounds exciting? Take a deeper look at Sales Insight:


Microsoft Dynamics 365 for Marketing

You want full control over your marketing campaigns?

Digital marketing is already a easy to achieve reality thanks to Microsoft Dynamics 365 for Marketing. Qualify leads with intelligent marketing, design and control your own customer journeys and automate your email marketing. The best thing about it: Contacts from Dynamics for Sales integrate seamlessly into the Dynamics 365 for Marketing module.

Do you also see great potential here? Learn more:


Overview of Dynamics 365 Sales pricing and licensing model

The licensing model for Microsoft Dynamics 365 is function-oriented and a monthly license fee is payable per user. In addition, there are individual costs per client and for the required storage space in the Microsoft Azure cloud.

Dynamics 365 Sales Professional

Scope: Access to all basics of the sales modules and integration in Microsoft Office 365

54,80 €
Per user and month

Dynamics 365 Sales  Enterprise 

Scope: Extensive use of sales automation and the possibility for advanced adjustments

80,10 €
Per user and month

Dynamics 365 Sales Team Member 

Scope: Limited access for administrative staff. Maximum write access to 15 customer entities.

6,70 €
Per user and month

Depending on requirements, modules such as sales, service, marketing or field service can be required for one user. In these cases, you can choose between the Professional and Enterprise versions with expanded functionality. If more than one module is required for a user, additional modules can be added to the Enterprise version at reduced prices.

Smart People on the Phone

Tobias Heck

Sales Manager

We will be happy to advise you and answer your open questions

awisto is your experienced Microsoft Dynamics 365 Gold Partner

The awisto business solutions looks back with pleasure on over 15 years of successful Microsoft CRM implementations. We have been listed as a Microsoft Gold Partner among the top Microsoft partners in the DACH region since 2005. Our team regularly creates high-quality solutions in close cooperation with our customers that generate real competitive advantages.

Microsoft Dynamics 365 Sales can generate significant added value in a variety of industries thanks to the immense range of functions and the high level of adaptation potential. In principle, Dynamics 365 Sales is predestined for any company with a sales structure to use a Dynamics 365 for Sales solution. Especially for sales structures. who build on a wide range of customers and a high number of personal contacts or company contacts. The connection of your ERP system via configurable interfaces for SAP R / 3, SAP ECC, SAP S/4HANA or the Microsoft ERP systems NAV and AX or Dynamics 365 Business Central further increases the added value for the sales staff and enables continuous process automation.

In the past 15 years, we have been able to gain a lot of valuable experience in medical technology, in the industrial, care and cosmetics sector as well as in technologically highly specialized sectors when we developed tailor-made solutions with industry-leading companies.

Convince yourself and take a look at awisto's expertise in the introduction of professional Dynamics 365 Sales solutions in the following industries:

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Professional CRM systems
and individual industry solutions
for sustainable competitive advantages.

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awisto business solutions GmbH
Mittlerer Pfad 4
70499 Stuttgart
Tel.: +49 (711) 490 534-0