awisto business solutions
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LEWA operates digital marketing. Dynamics 365 Marketing which was introduced by awisto, is now in use. Thus marketers can use the solution to create email campaigns and schedule and organize webinars. Target groups are easily defined, segments created and customer journeys constructed. Opt-ins, registrations, reminder emails and the newsletter itself are sent automatically. Everything is erected in their corporate design.

LEWA GmbH is one of the world's leading manufacturers of pumps and dosing systems. LEWA´s products are in use in lots of industries beginning with the food industry to petrochemicals and refineries.

As a traditional family business, ERBE Elektromedizin GmbH has been developing, producing and selling medical products with surgical precision for 150 years. Since both medical devices and the structure and logistics within hospitals represent a very complex, hierarchical and multifaceted environment, the demands on a CRM system were correspondingly high.

Over the years, we have worked closely together to create a reliable, comprehensive and in many places automated system for the recording and processing of quotation requests, sales orders, service processes, service orders and loans for customer equipment. The extensive product portfolio, including the equipment and customer hierarchies, is now also available in CRM for direct linking to orders.

Industry: Medical technology
Turnover: > 240 million € in 2017
Employees: > 1000 worldwide, thereof approx. 650 in Germany (as of 2017)

With more than 250 facilities throughout Germany, Korian Deutschland AG is the largest nursing home operator in Germany. 

The challenges in the nursing sector are immense. Therefore a strong IT solution was needed. With Microsoft Dynamics 365 and awisto, Korian was able to develop an impressive solution in the area of inquiry management and contract generation. The investment has paid off: Thanks to the digitalization of the administration, nursing staff have significantly more time per day to take care of the most important thing - the people.

For more than 50 years Louis Widmer has stood for high-quality cosmetics and skin care. The former three-man business has developed into an internationally active company with more than 250 employees. 

Louis Widmer always focuses on innovation and top quality - also in IT.  In sales, Louis Widmer counts on a strong, individual solution with Microsoft Dynamics 365. awisto and Louis Widmer developed a customized app for the field service. The success is impressive. Turnover and satisfaction of the sales force are continuously increasing.

The internationally active cosmetics and pharmaceutical company from Switzerland is in daily competition with global competitors. For this reason, Louis Widmer needed a software solution that directly connects the local sales force with the headquarters and presents the company to the customer in an agile, dynamic and efficient way. This solution was found in Microsoft Dynamics 365 in combination with an own mobile app by awisto. Thanks to intensive cooperation and full trust awisto was able to create an exclusive sales app for Louis Widmer, which enables mobile working and presentation at the end customer's site and automates the sales process. The existing ERP system was connected to the CRM system via an awisto interface. Learn more..

As a global supplier of cooling/heating and ventilation systems, factory automation systems, vehicle equipment and solutions in the fields of semiconductor technology, visual information systems and rail transport systems, Mitsubishi Electric Europe B.V. is a broad-based systems supplier with an intensive focus on sales and marketing activities. System suppliers often struggle with the complex preparation of quotations and invoicing for collective orders. Here the awisto OfficeIntegration for automated document creation was exactly the right solution. Thus even large orders are no longer a problem.

The already existing Microsoft CRM system was extended for the almost 1000 employees by an extensive offer management by awisto. In addition to the awisto Office integration and the awisto seminar administration numerous individual adjustments were made to the system.

Mitsubishi Electric now benefits from the Microsoft Field Service solution to simplify the following processes:

• Scheduling technicians at the customer
• Service contracts and preventive maintenance
• Filling out questionnaires on site
• Service reports generated from completed questionnaires
• Customer Device Management

Learn more about the possibilities of Dynamics 365 Field Service.

REMS stands for professional quality products for pipe processing. The company from Remstal in Stuttgart consciously focuses on Made in Germany and has been producing in Waiblingen since 1909. Anyone who wants to produce the highest quality must also have this claim on himself and the competence of German production engineers is known worldwide.

REMS also remained true to this quality standard when choosing the CRM system. With Microsoft Dynamics 365 and awisto business solutions GmbH, a high-quality system could be developed by a regional partner, which meets the requirements of the traditional company. The Dynamics 365 solution offers both the field and office staff access to all relevant customer data and a multitude of reports. Customer and visit planning is also handled via the CRM. A real benefit for the field service.

The OnPremise solution is currently being migrated to online. The step into the cloud is another valuable benefit and paves the way for a successful digital future for the long-established company.

With a turnover of more than 175 million € per year and more than 340 employees, ROESER Medical GmbH is Germany's largest trading and service company in the health sector. As a full-range supplier of medical consumer, durable and investment goods, services in the area of supply chain management as well as process and structure consulting, ROESER is known throughout Germany as a leading service provider for health care facilities. The very sales-intensive business model is virtually predestined for the use of Microsoft Dynamics 365 for Sales.

The Dynamics 365 for Sales solution by awisto is a real added value for the sales and service staff. Roeser Medical uses the visit and offer management with the mobile Dynamics 365 App throughout Germany.

The CRM-typical functions of lead qualification, the fully integrated company and contact management and the standardized process for the development of sales opportunities were the decisive factors. Together we managed to coordinate the very complex relationships and connections of sales partnerships, company hierarchies and internal departments and were able to build a cross-departmental platform solution of the future. Networked working in real time is already a reality at Roeser today.

Learn more about the possibilities of Dynamics 365 for Sales.

In medical technology, ulrich medical is known as one of the best companies for spinal systems, contrast agent injectors and tourniquets. 
The family company develops, manufactures and sells first-class medical products. Thus ulrich medical makes a major contribution to maintaining and restoring our health. 
The high-tech company relies on quality "Made in Germany" in the manufacture of vital devices and products.